FRESH HOPE OR ZOMBIE DAWN AS CLEARING FOG LIFTS?

Day 28 sounds like a bid for the latest in the zombie movie franchise but its the UCAS yearly data-release marking four weeks from A-level results day. For some UK universities the former might feel appropriate because the clearing season is nearly over and visa deadlines are coming. It’s not long before all that is left is the counting of enrolments.

This year Day 28 was 13 September with the data published a week later. These numbers give the best indication of how far the UK has come in enrolling new undergraduates for the 2018/19 academic year.  It’s a mixed bag.

The good news that the number of ‘placed’ international students (non-EU) is up 4% to 38,330 – that’s 1,500 more than last year. It’s a solid gain although slightly disappointing after double-digit applicant growth in the early part of the cycle. It looks anaemic against the growth in Canada and Australia but is likely to be better than the US.

At a subject level the biggest winners are Business and Administrative Studies (+350), Computer Sciences (+310) and Biological Sciences (+240). However, the number of Engineering students is down by 230 and at its lowest level since 2012. The five-year growth in Technologies has also been reversed with a loss of 130 students taking it to its lowest ever total.

With 6,040 students international students still holding offers the eventual enrolment outcome remains uncertain. In 2015 the number holding offers on Day 28 was 6,380 but in the past two years had fallen to 1,760 (2016) and 1,610 (2017). It is difficult to understand what is driving this fluctuation and there may still be time for a late windfall.  But the majority may just be phantoms preying on the minds of hard-pressed recruitment teams.

More good news is that EU-students ‘placed’ are also up by 2% to 30,350. This is still slightly below the number for 2016 but is some cause for encouragement. A number of universities, including De Montfort who opened an office in Portugal earlier in the year, are enhancing their physical presence in Europe. It will be interesting to see how these developments plays out with Brexit looming.

The bad news is that the total number of placed students after 28 days – counting all domiciles – is down by 10,000. At a standard UK home student fee rate that’s £277m of fee revenue over a three-year degree. Universities know that the home-student demographic dip will continue for a few years, which is one reason those that can have been building their student base. It seems to be one factor behind the growth in unconditional offers from well-ranked universities.

Table 1 – Total of All Placed Undergraduate Students 28 days After A-Level Results
Of course, undergraduate enrolments are not the only source of student income for universities and postgraduates make up the bulk of international enrolments.  But it is also difficult to see why the postgraduate enrolment picture would be much of an improvement on that for undergraduates.  And an enrolled undergraduate gives a near guarantee of three years income compared to the yearly challenge of recruiting more one year taught Masters students.

Against this background it was interesting to read Being set up to fail? The battle to save the UK’s Universities from speculative finance. The article, from May 2018, notes that ‘some £3bn has been borrowed by UK universities since 2016, over half of this in the form of private placements.’ Some of that borrowing may be based on predictions of student enrolments that look increasingly unsustainable.

This echoes WonkHE’s November 2016 report, Getting worse: HEFCE’s bleak prognosis for university finances. One recruitment related line from HEFCE was “Our financial modelling shows that removal of projected growth in overseas fee income over the next three years (2016-17 to 2018-19) would all but wipe out sector surpluses by 2018-19, with projected surpluses falling from £1,081 million (3.4 per cent of total income) to £56 million (just 0.2 per cent of total income).”

It is to be hoped that the early warning signs from HEFCE were heeded and that the long-term financial health of individual universities has been considered more carefully over ensuing years. My blog Getting To Grips With Pathways – A Thorny Subject? showed the decline in some university incomes that has already become evident as international enrolments fall. The UK demographics will not improve for several years and the battle for international students will not get any easier.

Unconditional Manipulation

The latest shouting match about UK universities giving students unconditional offers is drowning out the reality that the system is broken.  It also ignores the likely reality that demographics will solve the problem in due course.  But for now, and probably in the future, the playground bullies of government and UniversitiesUK will ignore the real victims – the students.

Here are some of the main reasons.

The evidence suggests that A-level predictions have always been a poor way to select students for university.  A report, Predicted Grades: accuracy and impact based on the A-level results of 1.3 million young people over three years showed that only one in six A-level grade predictions were accurate. Three-quarters of actual grades turned out to be lower than teachers had estimated, while just one in 10 were higher.

Universities know this but have been happy to play along for many years.  Indeed, it was a very useful thing to know when they faced a cap, with financial penalties for exceeding the limit, on the number of students enrolled.  Universities could make more offers than they had places for, knowing that a significant proportion of students would miss their grades and could be rejected.

Then the game changed.

The cap was lifted and each individual student was worth more because of the introduction of fees.  Universities had been on a major spending spree to build accommodation and so the need to enrol sufficient volume was no longer just an academic matter.  And the growth in international students slowed significantly making UK students increasingly valuable.

The remorseless weight of demographics also played its part as the Office for National Statistics graph below shows.  The number of UK students of university age has been declining for several years so institutions wanted to ‘fill their boots’ with as many as possible. The need was particularly acute because the decline in university age students will continue to fall for another couple of years.

For universities the ambition was to recruit as many students as necessary to fill the gap while finding ways to ensure that they got the best students possible.  One way to manage that was to give unconditional offers to students that are in the A to B range for their A-levels while knowing that a proportion will slip to C or even lower. Students keen to get to the best quality university forsake their insurance offer and may mentally switch off on doing their best at A-level.

Worth remembering here that the first big name to go to ‘unconditional offers’ was the University of Birmingham who would be in search of top-quality students.  Also worth remembering that University planning offices are filled with terrifyingly bright people who eat statistics for breakfast.  They can predict with reasonable certainty how many students can afford to slip an A-level grade but are still likely to achieve a good degree (because the institution doesn’t want its league table position to slip).

A cynic would add that one of the points about emerging grade inflation in university awards is that the institution has the absolute power to manipulate the grades its students get.  So even if the slippage in A-level points for the intake is damaging on one league table measure it can easily be made up for by an increase in the number of students getting a 2:1 or better.  When organisations are autonomous and self-governing there is very little to prevent them making the rules up as they go along.

It’s a perfect storm of financial commitments, student scarcity, and a broken application system with poor data that the sector has consistently failed to fix. When you add to that mix the reality that universities can fix the outcomes it is no surprise they choose to game the system.  Even if it’s not in the interests of the students.

But time will change these dynamics.

Even if nothing else changes the demographics of the UK will change behaviours. As the ONS data (above) shows the university may not have enough places by 2030 to take all the candidates that want to go.  Faced with more students than they need universities will tighten their offer policies and the unconditional offer will become as rare as rocking horse droppings.  It’s a situation where the basics of supply and demand provide a market solution.

But that seems to me to be cold comfort to students who have little insight and no voice at all in the way the system runs.  Their plight is made worse by the constant changes in Government policy and the responses of self-interested universities.  About time somebody set about mending the underlying system and holding people to account.

Understandable Caution About Students (UCAS) As Deadline Passes

The UCAS release of June deadline undergraduate applications is a snapshot giving insights into potential international (non-European Union) enrolments in the UK for September 2018. The scenario is a bit like England reaching the World Cup semi-final stage – enough to excite and build expectation. But we all know what happened next in that story.

News to cheer is that the number of applicants is up 4,550 from last year’s figure and 75,380 applicants looks like strong growth against last year’s 70,830. But underneath the headlines there are some interesting trends and nuances. It’s also worth bearing in mind that the UK’s compound annual growth rate for applicants is only 2.24% a year over the three years since 2014/15.

The other interesting factor may be the need of UK universities to fill the gap left by declining numbers of home student applicants – over 18,000 down year on year for 2018 entry. This seems certain to drive vigorous competition for existing international applicants. And the race to convert students in the last chance saloon of clearing will equal the stress levels of any penalty shootout.

MOMENTUM HAS SLOWED
A bird in the hand may be worth two in the bush as far as applications are concerned but early momentum in the recruitment cycle has fallen away. Year-on-year percentage growth of applicants has declined with each of the four UCAS deadlines. From a high in October of 11.7% it has fallen to a solid but less exciting 6.4% at the end of June.
Source: UCAS

This follows a broad trend in the growth in volume of international applicants applying between the January deadline and the June deadline slowing. In 2014/15 there were 18,510 additional applicants while in 2017/18 it has been 16,930. That’s growth of 35.6% and 29% respectively on the January total in each year.

It seems likely that students and agents are getting better organised earlier in the year.  That would be a reasonable response to some of the changes in visa requirements and language testing in recent year.  But it places an emphasis on speed of response to applications and the strengthening of conversion campaigns early in the cycle.
Source: UCAS

EARLY APPLICATIONS STRONG BUT MEDICINE LAGGING
Nearly 30% (1,350) of the total growth in international applicants came by the October deadline for students applying for Oxbridge or courses in medicine. However, the number applying for medical courses (3,310) remains below the 2014 figure of 3,490 despite the number of new medical places in recent years. It seems possible that competition is significantly undermining the attraction of UK medical courses and we know, for example, that as long ago as 2015 eighty per cent of Indian students in China were following undergraduate clinical medical courses (Source: The Economic Times, May 25, 2015).

The rise in non-medicine applicants is a strong step forward but the drivers are unclear. HESA figures suggest that between 2013/14 and 2016/17 both Oxford and Cambridge increase their total undergraduate population by 20% or more. It is possible that they are pushing on more aggressively and stimulating interest.

Alongside this is the growing flexibility of Russell Group universities, as evidenced by the number now making unconditional offers, and their hunger for international students. International students and their advisers may believe that their chances of successfully enrolling in a well-known, highly ranked UK university have never been better. At a macro-level the rise in early applications suggests that strong, well-ranked brands will do best out of any increase in applicants this year.

Source: UCAS

RELIANCE ON CHINA CONTINUES
Overall and as expected China and India have posted the largest uplift in terms of students applying – up by 1,850 and 1,100 year on year respectively. It seems possible that the UK is partly a beneficiary of what could become a very difficult enrolment period for universities in the US. In that respect the next biggest growth in international applicants is 300 from the USA.

Despite the good omens experienced international recruitment teams will not be counting their students before they arrive. The UK government’s failure to ease the visa situation for students from India by making the country ‘low risk’ could still play badly. But there must be reasonably strong expectations of a solid year for enrolments at this point.
Source: UCAS

CLEARING LIKELY TO REMAIN IMPORTANT
Another factor is clearing which includes all students applying after the June deadline. Over the past five years the peak number of international students ‘placed’ in universities in the 28 days after A-level day was 7,260 in 2014. This fell year on year before increasing slightly to 6,500 in 2017.

There are a lot of students available and most universities have strengthened their ability to operate efficiently at home and internationally under the pressure of clearing. Making on the spot offers, converting interest and having strong teams in place, including academics, are commonplace. Again, the well-known names would expect to dominate but as they fill there is opportunity for others to compete.

Source: UCAS

AN OPPORTUNITY FOR ALL – BUT REASONS TO BE CAUTIOUS
My previous blog  showed that growth in international enrolments over the past five years has been dominated by metropolitan, Russell Group names. It is reasonable to assume that large, globally-ranked and well-known universities will now dive even more deeply into the pool of international students than ever before.   The economic pressure and the likely shortfall in UK students over coming years will make this a priority.

And the wise will realise that the increase in their own applicant pool may be undermined by multiple applications.  My analysis of the UCAS numbers suggests that while there are 4,550 additional applicants there are an additional 21,010 applications in the system.  Over 3,600 of the additional applicants made the maximum of five applications and the majority of the rest made at least three.
Source: UCAS

Winning And Losing In Global Recruitment

A lot is written about ‘winners’ and ‘losers’ in the race for international students. Putting some edges on that brings some surprises in terms of scale and the institutions in each camp. Between 2012/13 and 2016/17 the biggest eleven gainers in the UK ‘gained’ nearly 20,000 more international students while the eleven largest losers ‘lost’ approaching 19,000 students.

The outcomes show that mid-ranking, non-metropolitan, and less well-known universities can compete at the top table.  It is also clear that being part of an exclusive clique of universities is not, on its own, enough.  Good case studies abound for anyone wanting to grow enrolments in challenging times.

These conclusions are drawn from the Higher Education Statistics Agency (HESA) data showing international (non-UK or Other European) students enrolled by institution between 2012/13 and 2016/17. It’s a public record, self-reported by universities, and is widely used so it is one way of keeping score. I reflect on some of the complexities in notes at the end of the blog (and look forward to any corrections or challenges). When I worked for universities the time honoured response from planning offices to questions about student numbers was ‘how many would you like us to have’!

To give context HESA reported non-European enrolments between 2012/13 and 2016/17 growing from 299,490 students to 307,540 with a high point of 312,010 in 2014/15 (https://www.hesa.ac.uk/data-and-analysis/sfr247/figure-8).  This is a total for all levels, years and modes of study.

WINNERS ARE NOT ALWAYS AS EXPECTED
Unsurprisingly large, well-established, metropolitan universities with strong rankings are well represented in the top eleven gainers.  I was told that when  one Russell Group university began to consider its brand management its proud response to questions about key selling points was ‘we’re big and we’re old’. For some that may still be enough but they are far from the only winners.

At number eleven, De Montfort University (DMU) has shown that clear strategic direction, strong engagement at senior levels and powerful execution can make a substantial difference. As CEO of their pathway partner, Oxford International Education Group, I saw at close hand the strong commitment to internationalisation and collaborative working. Their overall success reflects the drive of James Gardner, Pro Vice-Chancellor for International and Ben Browne, COO, under the leadership of Vice Chancellor, Prof Dominic Shellard.

Their partnership with Oxford International, established in 2013, has also played a part with integrated degrees and 94% progression rates in 2015-16 (QAA Educational Oversight, March 2017) boosting enrolments. A good lesson for any university with a private provider as partner is to be found in the strength of working relationships between Oxford International’s founder, David Brown, and former-Director of Global Sales, David Anthonisz, and senior university figures, including Gerard Moran, Director of Academic Partnerships.

Table 1 – Top Eleven Changes in International Enrolment by Headcount 2012-13 to 2016-17
Source: HESA tables 2012/13 to 2016/17 (see notes at end of blog)

BUT ABSOLUTE VOLUME IS NOT THE ONLY GAME IN TOWN
One would expect some of the biggest players to rack up the largest volume growth. But significant gains can also be made by universities with more modest starting points. The top five in terms of percentage growth over the period (with at least 2,000 international students in 2016/17) is a different way of considering potential. Table 2 has representation from England, Wales, Scotland and Northern Ireland and demonstrate that major English cities are not the be all and end all.

Table 2: Top Five By Percentage Growth of International Students – 2012/13 to 2016/17 (with total student volume over 2,000 in 2016/17)

Source: HESA tables 2012/13 to 2016/17 (see notes at end of blog)

The performance of Queen’s under the guidance of James O’Kane, Registrar and COO, and Isabel Jennings, Director of Marketing, Recruitment, Communications and Internationalisation, has been outstanding. I worked alongside them to develop an international enrolment strategy from 2011 to early 2013 and again as COO at pathway partner, INTO, in 2015. There were significant challenges to overcome in terms of location, reputation, data, programs and processes but these results show the potential for a focused, well-executed, long-term strategy to pay dividends.

This chart does not include some smaller institutions with growth stories. Falmouth University grew from 125 to 280 and the University of the West of Scotland by a startling 164.5% (405 to 1055) over the period. Cumbria, Newman, York St John, University of the Arts London, Birmingham City, London South Bank, Westminster, and Brighton – all ranked below 100 in the 2018 Times league table – have also added students over the five years. Each will have a different strategy but under tough competitive conditions every additional student reflects thought, effort and delivery.

FOR EVERY RAY OF SUNSHINE A DROP OF RAIN MUST FALL
The universities that have seen their enrolments decline by the greatest percentage lost 18,875 students. Some have had specific difficulties, such as visa challenges. Most are in the lower half of most league tables.

It is possible that the closing gap between the fee value of an international student and a home/EU student may have encouraged some universities to rebalance their community. But it is difficult to believe that many of these institutions set out to lose international enrolments to this level.

Table 3 – Eleven Largest Negative Changes In International Enrolment by Headcount 2012-13 to 2016-17

Source: HESA tables 2012/13 to 2016/17 (see notes at end of blog)

The most surprising is Nottingham University which has a well-deserved recognition for its international reputation and reach. Its Annual Reports for the period suggest a much smaller decline in international students from 6887 in 2012/13 to 6809 in 2015/16. The purpose of this blog is to reflect the data as reported through HESA but changes in reporting may have contributed to the overall scale of the decline.

Nottingham’s 2017 annual report also notes, ‘The University plans for a significant expansion of international recruitment, underpinned by the international foundation year, have been re-assessed and deliverable yet challenging targets have been agreed.’ Kaplan have been selected to support them.

In percentage terms Chart 4 notes those in the top 30 in the Times League Table 2018 that appear to have gone backwards over the period.

Table 4 – Universities in Times Top 30 Showing Volume Declines from 2012/13 to 2016/17

Source: HESA tables 2012/13 to 2016/17 (see notes at end of blog)

What this can mean for a university is illustrated by Table 5 showing income from international student fees over the period for three of these universities.  While East Anglia’s and Essex’s declining income in 2016/17 is not calamitous it results from a declining student body and stagnation/low growth in fee levels. The University of Dundee has, from a lower base, been able to implement significant tuition fee increases.

Table 5 – International Student Fee Income (£000s) 2012/13 to 2016/17Source: University Financial Statements 2012/13 to 2016/17

THERE IS POTENTIAL FOR ‘THE DISCONTENTED’
Large institutions with strong rankings and good locations undoubtedly have some advantages in attracting international students. But less-well known, geographically challenged universities are achieving significant growth by adopting aggressive, well-planned and brilliantly executed strategies. Equally, it is true that even being well placed in the league tables, a big player with an established reputation, or part of the Russell Group ‘club’ does not guarantee growth.

I have long held the view that, as Oscar Wilde commented, ‘the world belongs to the discontented’. The challenge for ambitious universities is to maintain a sense of productive agitation for improvement in their approach to international recruitment. Constant attention to every facet of the pipeline is critical in a competitive environment as is a data-led approach and careful targeting of potential students with relevant programs of study.

NOTES
1. ‘HESA student figures include anyone enrolled for more than two weeks on a higher education (HE) course that is primarily based in the UK, unless they are an incoming exchange student, on sabbatical, writing-up or dormant.’ More detail at https://www.hesa.ac.uk/data-and-analysis/students/whos-in-he
2.Individual HESA tables from 2012/13 to 2016/17 were used to compile data in a time series for all universities in the 2018 Times league table. Totals and percentage gains or losses were calculated from this.
3.HESA tables round data which leads to occasional abnormalities in totals but these are minor in context.
4. The largest institutions in the HESA tables not featuring in the 2018 Times league table are University of Wolverhampton, Cranfield and London Business School – these accounted for 3085 students in 2016/17.
4. This blog reflects the HESA tables as published. It is recognised that reporting errors or changes in reporting conventions may have occurred.
5. The numbers shown in University annual reports usually differ from the HESA data. There are a number of reasons, including timing of any ‘snapshot’ used for University purposes.